Terms of Service

These Terms of Service govern your use of the Fiesta Platter website and the ordering of our products. By placing an order you agree to these terms.

Orders & Reservations

• Orders are considered confirmed only after we acknowledge them and the required down payment is received.
• Please book at least 24 hours in advance. Peak dates (fiestas, Christmas, New Year) may require earlier booking.
• Prices shown are in Philippine Peso and may change without prior notice, though confirmed orders honor the price at the time of confirmation.

Payments

• We accept GCash, Maya, Bank Transfer, Cash on Delivery.
• 50% down payment to reserve your schedule. The balance is settled upon delivery.

Delivery

• We deliver within Metro Manila and nearby areas. Free delivery within the city for orders over ₱1,500.
• Delivery times are scheduled in good faith; conditions such as traffic or weather may cause minor adjustments, which we will communicate promptly.

Cancellations & Rescheduling

• You may reschedule or cancel at least 24 hours before your delivery date.
• Cancellations within 24 hours may forfeit the down payment, as ingredients are already prepared.

Food Quality & Allergies

Our trays are freshly prepared and best enjoyed on the delivery date. If you have allergies or dietary requirements, please tell us in the order's special instructions so we can advise you. Our kitchen handles common allergens.

Contact

Questions about these terms? Email [email protected] or call +63 9XX XXX XXXX.